EGEETOUCH
Frequently asked questions
Common questions about EGEETOUCH from 3G Electric.
What communication protocols do EGEETOUCH Bluetooth padlocks support?
EGEETOUCH padlocks in the 5th Generation series support Bluetooth and NFC (Near Field Communication). Bluetooth enables wireless communication with a mobile app for key management, while NFC allows for tap-to-unlock functionality with compatible devices. The specific protocol depends on the model; for example, SKU 402VU8 and 402VU6 are NFC-based, while SKU 402VX2 and 402VX4 use Bluetooth. Check the manufacturer part number for protocol details.
What materials are used in EGEETOUCH padlock construction?
EGEETOUCH padlocks feature a zinc die-cast body and a stainless steel shackle. The zinc die-cast body provides a robust, corrosion-resistant housing suitable for industrial environments, while the stainless steel shackle offers strength and resistance to cutting or weathering. The silver finish is standard across models. These materials are chosen for durability in applications like equipment cabinets and maintenance panels.
What is the EGEETOUCH Essential Plan and how does it work?
The EGEETOUCH Essential Plan (MPN 5-IAM-200021) is a cloud-based software subscription for intelligent access control. It enables mobile and cloud management of padlocks, including user permissions, audit logs, and remote access provisioning. The plan is designed for industrial-grade security, allowing administrators to manage multiple locks from a central interface. It is sold as an accessory and requires compatible EGEETOUCH hardware.
What replacement key options are available for EGEETOUCH padlocks?
EGEETOUCH offers replacement keys in two form factors: smart fobs (MPN 5-ACS-200020, 20-pack) and smart key stickers (MPN 5-ACS-200012, 3-pack). These are programmable access devices that pair with the padlock via Bluetooth or NFC. The smart fobs are physical tokens, while the stickers can be attached to items like phones or badges. Programming tools are also available for configuring these keys.
What shackle lengths are available for EGEETOUCH padlocks?
EGEETOUCH padlocks come in standard and long shackle variants. Standard shackle models (e.g., MPN 5-02503-94-06 and 5-02503-94-12) have a shorter shackle length suitable for typical hasp applications. Long shackle models (e.g., MPN 5-02502-94-06 and 5-02502-94-12) provide additional clearance for thicker doors or multiple locking points. Shackle diameter is 6 mm or 12 mm depending on the model.
Does 3G Electric supply EGEETOUCH products?
Yes — 3G Electric (S) Pte. Ltd. supplies EGEETOUCH products. We stock the EGEETOUCH catalog and supply genuine factory-original products with full manufacturer warranty and technical support.























