Common questions about our products, services, and how we work.
What brands does 3G Electric supply?+
3G Electric supplies 5330+ industrial brands across electrical & automation (Schneider, Siemens, ABB), power transmission & bearings (SKF), pneumatics & hydraulics (Festo, Parker), instrumentation (Fluke), pumps, motors, material handling, machining and more — with authorised-distributor depth in combustion, pumps and controls. We supply far more than is listed online.
Can you supply a part that isn’t shown online?+
Yes. Breadth is the start, not the limit — we supply well beyond the 709,000+ parts shown online. Send us the part number, a competitor’s code, a photo, or your full bill of materials and our team will get you the genuine item, a proven equivalent, or a complete package. “If you can’t see it online, we can still supply it” is how most enquiries begin.
Does 3G Electric ship to the Philippines?+
Yes — we ship industrial equipment and spare parts to customers globally. Most stocked items dispatch within 1–3 business days; engineered configurations and factory-lead-time orders ship as soon as the manufacturing window closes. We handle international logistics, customs documentation, and delivery to your facility. For the Philippines: 5–8 business days door-to-door; Bureau of Customs clearance typically 2–4 business days.
How quickly can I get a quote for industrial parts?+
It depends on whether the part is listed on our site. Parts shown online are quoted quickly, because we already hold their pricing and availability. For anything we source for you — an obsolete code, a competitor cross-reference, a photo, or a full bill of materials — we reply to confirm we can supply it, and the quotation follows once our supplier network has confirmed price and lead time. Custom configurations and engineered solutions are assessed by our technical team and quoted with full specifications, pricing and lead times.
Can you find an equivalent for a discontinued or competitor part?+
Yes — cross-referencing is core to what we do. Give us the original manufacturer’s part number and we’ll identify a genuine match or a proven equivalent, with the technical comparison to back it up. Send us the code and our team will handle the rest.
Do you provide installation and commissioning services?+
Yes. Our engineering team provides installation, commissioning and startup support, plus preventive-maintenance contracts, emergency repair and on-site training — paired with authorised-distributor expertise in combustion, pumps and control systems.
Can you help me find the right replacement part for my equipment?+
Absolutely. Send us the model number, serial number, or a photo of the existing part, and our technical team will identify the correct replacement. We maintain cross-reference data across all major industrial brands. You can submit a parts inquiry through our website, email us at info@3g-electric.com.ph, or call +65 8878 8355.
What payment methods do you accept?+
We accept bank transfer (TT) and credit terms for qualified business accounts. For new customers, we typically work on a prepayment basis; credit terms (Net 30/60) are available after account review. Invoicing in PHP or USD. Bank transfer and corporate PO accepted.