BIG JOE
Frequently asked questions
Common questions about BIG JOE from 3G Electric.
What is the typical battery voltage and charging requirement for BIG JOE electric pallet jacks?
BIG JOE electric pallet jacks, such as the D40 series, use 24V lead-acid batteries. The chargers are designed for 110V AC input. The batteries are typically sealed lead-acid or flooded lead-acid, depending on the model. Charging time varies by battery capacity, but standard units require a dedicated charging station with proper ventilation for flooded batteries. The low-profile fork option on some models does not affect battery specifications.
Can BIG JOE straddle stackers be used in narrow aisles?
Yes, BIG JOE straddle stackers are designed with adjustable straddle legs that allow operation in narrow aisles. The straddle width can be adjusted to fit pallet sizes and aisle constraints. For example, the S30-128 model has a width across forks of 30 inches, and the straddle legs can be set to accommodate loads while maintaining stability. The stackers require a flat, smooth surface for safe operation and are not suitable for uneven floors.
What is the difference between BIG JOE electric-lift manual-push stackers and fully electric stackers?
BIG JOE electric-lift manual-push stackers, such as the IBH series, use an electric hydraulic pump for lifting but require manual pushing for horizontal movement. Fully electric stackers, like the S30-128, have both electric lift and electric drive for travel. The manual-push models are lighter and more maneuverable in tight spaces but require operator effort for movement. Both types use hydraulic lift mechanisms and are available with adjustable or fixed forks.
What fork dimensions are available for BIG JOE counterbalanced stackers?
BIG JOE counterbalanced stackers, such as the CB 22-128, have adjustable forks with a width range of 8 to 30 inches. The fork length is typically 42 inches, and fork width is 4 inches. This adjustability allows the stacker to handle various pallet sizes and load configurations. The counterbalanced design eliminates the need for straddle legs, making it suitable for loading docks and areas with uneven pallet placement.
Are BIG JOE electric pallet jacks available with low-profile forks?
Yes, BIG JOE offers low-profile fork options on some electric pallet jack models, such as the D40 27x48 Low Profile. Low-profile forks have a reduced fork height to allow entry under pallets with low clearance, such as those used in retail or cold storage. The standard fork height is typically around 3 inches, while low-profile forks may be 2 inches or less. This option does not affect the load capacity of 4,000 lb.
Does 3G Electric supply BIG JOE products?
Yes — 3G Electric (S) Pte. Ltd. supplies BIG JOE products. We stock the BIG JOE catalog and supply genuine factory-original products with full manufacturer warranty and technical support.

























